F.A.Q.

The best air conditioning system that will provide optimal comfort levels in your home, while saving you money on your electric bill is a high efficiency system. There are many different brands of A/C units and not all brands are built the same. The number 1 fact to take into consideration before you pick a brand is the Company. The Air Conditioning and Heating system in your home is only as good as the installation. The installation determines how well the unit will operate and how long it will last. We hear this all the time, “We spent thousands on the top of the line unit and have breakdowns every year.” This is because most companies want there installers to spend as little time as possible at your home so they can rush to the next home. Our promise to you is every installation receives professional craftsmen taking there time offering you the best installation possible. Please call us at 0423 877144 to receive more information on specific unit brands.

First, check the breakers. If you don’t feel comfortable flipping the breaker back on call us immediately. If you notice the breaker is off or tripped try this: Make sure the breaker is all the way flipped off and flip it back on, if the breaker trips or flips off, call us immediately. There can possibly be an electrical short and the problem will have to be looked at by a certified technician. If the breaker stays on and the unit is still not working, works and trips again, or the unit sounds abnormal call us immediately. Second, flip off all breakers to the air conditioner and check to see if the thermostat has batteries. Make sure no battery acid leaked into the thermostat, if you suspect battery acid in the thermostat call us immediately. If you plan on attempting to replace your own thermostat remember, a thermostat installed incorrectly can cause electrical shorting and turn into a costly repair. If no battery acid is present replace the batteries with new ones and turn all breakers back on. Third, flip off all breakers to the air conditioner and check to see if the unit has a safety float switch in line with the drain line. A float switch is designed to prevent water from leaking into your home. If your unit has the float switch remove the float and check if water in in the overflow space. If no water is present give us a call immediately. If water is present try these steps. 1.) See if it is raining outside, Do Not Proceed with these steps in the rain! 2.) Grab a shop vacuum (if you don’t have one, ask your neighbor). 3.) Locate the drain from the air conditioner (most times you will find the drain located by the outdoor air conditioner). 4.) Plug in the shop vacuum and put the vacuum hose on the drain to suck out the sludge and water. 5.) Check the float switch and make sure no water is in the overflow. 6.) Turn vacuum off, clean vacuum and bring back to your neighbor. 7.) Flip back on the breakers, if the unit still isn’t working after about 10 minutes give us a call we have technicians standing by 24/7.

First, turn the air conditioner off. Leaking water can damage your home and start mold, mildew, and bacteria problems. The unit should be equipped with a safety float switch, if you can not find one call us to schedule a time to install one for you to protect your home from water damage. Try the steps above in If water is present try these steps, to free any sludge and water in the drain line. If water is still leaking call us immediately.

An air conditioning system that keeps icing up can be caused from a variety of things. The first step to check is your air filter. A dirty air filter will restrict air moving across the evaporator coil and cause ice to form. Ice forming on the air conditioning unit puts high stress on the blower motor, compressor, and metals inside the unit. If this condition is not addressed immediately the result can lead to motor failure, compressor failure, damage to home, refrigerant leaks, and/or bigger refrigerant leaks. If the air filter is clean then call us immediately to prevent damage to your home and/or air conditioning equipment.

First check to see if your thermostat has batteries. If so be certain that the batteries are good batteries alkaline batteries. If your batteries are checking well, proceed to the next step. Check your breakers. By flipping the breakers off and then back on can reset the electronics. Make sure you start with the outside unit first and then the inside. If the unit is still not blowing air verify if the outside unit is working. If both units are not functioning you might have a sensor switch in your drain line that might be tripped because of algae build up. Please call us for a thorough drain line cleaning. If all the algae is not addressed the problem will continue to persist and cause system breakdown and possibly permanent damage. If your unit is operating outside and not inside its likely you have an electrical issue and you should call us to have a certified technician check the systems functions.